AI customer support for businesses in Ghanapriced in cedi.
Anchor AI answers your customers’ questions from the content you already publish (delivery zones, prices, opening hours, the returns policy) around the clock, and hands the hard ones to your team. Plans are priced and charged in Ghanaian cedi, from GHS 250 a seat a month.
Most of what your customers ask, you have already answered somewhere. Anchor AI is the fastest way to stop answering it again by hand.
How it works
In four steps
- 01
Teach it
Add the URL of your website or help page. The crawl runs in the background. Upload the price list or the delivery PDF. Paste the answers that live only in your head: fees by region, MoMo or card, whether Saturday counts.
- 02
Make it yours
Give the agent a name, a greeting and a tone. Scope topics say what it may answer. Handoff topics (refunds, complaints, anything with money in it) say what goes to a person.
- 03
Meet your agent
Ask it the questions your customers ask in the Playground before they do. Coverage shows the ones your content can't answer yet.
- 04
Put it live
One script tag on your site, or a link to the hosted chat page you can put anywhere: a WhatsApp status, an Instagram bio, an SMS. Switch it live.
What it will not do
Invent a price or a delivery date
If the answer isn't in the content you connected, the agent says so and offers a person. It will not quote a fee you didn't write down.
Bill you in dollars
Every plan is priced and charged in GHS. There is no US-dollar card to keep valid, and the free trial needs no card at all.
Keep talking when a person is needed
A refund, a double charge, a customer who is already upset: whatever you list under handoff topics goes straight to your team with the transcript attached.
Train anyone else's model on your content
Your content never trains shared models, and we purge it from our systems on request.
What it refuses to do is as much the product as what it does.
Why cedi billing matters
Nearly every AI support tool sold into Ghana bills in US dollars: Intercom’s Fin, Zendesk, Chatbase, Tidio. A plan that says $49 is a different number of cedi every month, the card is charged in a currency the bank may block, and the renewal is a small surprise twelve times a year.
Anchor AI’s plans are priced in GHS and charged in GHS. A Starter seat is GHS 250 a month with 500 credits, about 50 conversations. A Growth seat is GHS 600 with 1,500, about 150. Top-ups are in cedi too. The number on the plan page is the number on the statement.
The questions a Ghanaian business answers all day
Do you deliver to Kumasi. How much to Tamale. Can I pay with MoMo on delivery. Are you open on Saturday. Is the price on Instagram still right. Where is my order.
Every one of those has an answer that is already written down, or could be in a minute. Once it is, the agent gives it instantly, at midnight, in the same words each time, to the fortieth customer as patiently as to the first. What stays with your team is the rest: the parcel the courier lost, the refund that needs a decision, the customer who wants to be heard by a person. The product is built around that split: the agent hands off instead of guessing.
On your website today; WhatsApp in development
Anchor AI runs as a chat widget on your website, added with one script tag, and as a hosted chat page you can link from anywhere: a WhatsApp status, an Instagram bio, a Facebook post, an SMS. A customer taps the link and is talking to the agent, with nothing to install.
A WhatsApp channel, with the agent answering inside WhatsApp itself, is in development. If that is the channel you need first, tell us at info@anchorai.chat and we will say where it stands.
Your customers’ data
Our privacy policy is written against Ghana’s Data Protection Act, 2012 (Act 843). Your content and your customers’ conversations never train shared models, and we purge both from our systems on request. Every teammate has a role (owner, admin or agent), so the person answering chats is not the person changing the billing.
What it costs
Anchor AI: one meter
- Starter
- GHS 250 /seat/mo500 credits ≈ 50 conversations
- Growth
- GHS 600 /seat/mo1,500 credits ≈ 150 conversations
- Free trial
- 30 days · 300 credits · no card
A Starter seat is GHS 250 a month with about 50 conversations. Growth is GHS 600 with about 150. Every seat adds its credits to one shared pool, and the free trial (30 days, 300 credits) needs no card.
Common questions
How much does an AI customer support chatbot cost in Ghana?
Anchor AI is GHS 250 per seat per month on the Starter plan, with 500 credits (about 50 conversations), and GHS 600 per seat on Growth, with 1,500 credits, about 150. AI answering and human handoff are included in every seat, and every new account starts on a 30-day free trial with no card required.
Can I pay in Ghanaian cedi?
Yes. Plans are priced in GHS and charged in GHS by card. There is no US-dollar conversion on the invoice and no exchange-rate change between one month's bill and the next.
Does Anchor AI work on WhatsApp?
Today Anchor AI runs on your website as a chat widget and as a hosted chat page you can link from a WhatsApp status, an Instagram bio or an SMS. The customer taps the link and is talking to the agent. A WhatsApp channel, with the agent answering inside WhatsApp itself, is in development. Write to info@anchorai.chat to ask where it stands.
Do I need a developer to set it up?
No. The hosted chat page needs nothing but a link. The website widget is one script tag pasted into your site's template, the same kind of paste as a Google Analytics snippet, and the dashboard shows exactly what to copy.
What happens to my customers' data?
Your content and your customers' conversations never train shared models, and we purge both from our systems on request. Our privacy policy is written against Ghana's Data Protection Act, 2012 (Act 843), and every teammate in the workspace has a role (owner, admin or agent) that limits what they can change.
What does the chatbot do when it doesn't know the answer?
It says so and hands the conversation to your team with the full transcript attached, rather than inventing a fee or a delivery date. The question also lands in Content gaps, the list of things customers asked that your content couldn't answer, so you can write it up once and never answer it by hand again.
Keep reading
An AI support chatbot trained on your docs
Anchor AI is an AI support chatbot trained on your own docs: it crawls your help center, takes your PDFs and snippets, answers customers from those sources only, and hands off to your team when the answer isn't there.
An AI support chatbot that hands off to a human
Anchor AI answers what your content covers and hands the rest to your team mid-conversation, transcript attached. You draw the line with scope topics and handoff topics; the Escalation report shows where it fell.
Anchor AI vs. Tidio
The AI in the seat price against Tidio's Lyro add-on, and where Tidio still wins.
Anchor AI vs. Intercom Fin
Per-seat credits against $0.99 per outcome, and where Fin still wins.
See it answer from your own content
Point Anchor at your help center and watch it answer your real questions — 30 days free, no card.